List of Users EOA
¡ Developed a robust and comprehensive multi agency Transition Framework in Neath Port Talbot focusing on a protocol which was been agreed between Health Adult, Children and Education .
¡ Extensive experience in developing and implementing policies
¡ Provided professional , technical advice, and support to Senior officers through the Corporate Directors Group, to the Chief Executive, Leader of the Council, Directors, Heads of Service ,Senior Management team, Cabinet members, Scrutiny Committee Members, and team members.
¡ Experience of engaging with the development of national policy and legal frameworks including the development of the new Social Service and Well-being Act and the Mental Health Measure and have been involved with the Learning Disability Advisory Group which informs the Welsh Government on policy development.
¡ Led on the development of a Quality Assurance Framework which identifies key areas of performance through supervision, case file audits and service user/family feedback.
¡ Been Lead Officer for NPTCBC on a number of regional boards as part of the Western Bay programme structure including Learning Disabilities, Mental Health, Safeguarding and Contracting and Procurement.
¡ Been Lead officer for NPTCBC for the Direct Payments and Shared lives regional arrangements
¡ had Strategic and Operational responsibility for a Community Mental Health Service in the Lamella, Carmarthen area with responsibilities for
¡ Managed a multi professional community mental health team made up of Social Workers, Community Psychiatric Nurses, Psychologists, Psychiatrists, Occupational Therapists and Support staff.
¡ managed a process of screening, referral ,allocation, assessment, care planning and discharge
¡ Ensured a modern, effective and responsive service is provided
¡ Provided quality assurance processes are in place to measure effectiveness and timeliness
¡ Worked with a range of professionals from primary care, Social Services, other secondary Health care services, Police, Probation and the Third Sector
¡ Deliveried the duties identified in the Mental Health Act 1983/2007
¡ Worked closely with providers of Mental Health Services to ensure value for money and that outcomes are delivered for people.
¡ Had Operational responsibility for Community Mental Health and Substance Misuse Services
¡ Managed Social Work and Social Care staff across two teams .
¡ Continuously reviewing and developing services to meet the needs of vulnerable Adults through internal audit, review, stakeholder feedback and external influences.
Angela worked with the international development agency Helen Sanderson Associates for 5 years as an associate trainer working with statutory and independent sector health and social care providers. As a qualified post 16+ lecturer Angela has also worked as a part-time tutor on the BTEC Level 3 National Extended Diploma in Health & Social Care, and she has been a facilitator and a member of the North Wales and also the All Wales Person Centred Planning Network for over 10 years.
Four years ago Angela was challenged by an UK wide provider organization to develop a four day person centred induction training programme, the specification was for the training to be interactive, energetic, engaging and inclusive in-line with the national induction framework for England, Scotland and Wales; and two years ago she was commissioned again to develop person centred induction training for the same organization for the ‘Personalizing Homecare Pilot’ in Scotland, both training programmes were submitted by the organization for the National Training Awards in England and Scotland.
Angela is currently working as a part-time independent consultant trainer developing person centred practices and at the same time employed as a training officer with Agoriad Cyf on the ‘Engage to Change’ programme, supporting young adults in Wales who are between the ages of 16 and 25 and have a learning disability, learning difficulty and/or autism into paid employment through developing and delivering work related training and supporting each young person to gain work related qualifications.